Privacy Policy

Last Updated: August 12, 2026

At Songaro, operated by Full Throttle Media LLC, your privacy is important to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit songaro.com, place an order, or otherwise interact with our services.

Songaro provides personalized music services, including AI-assisted personalized songs created using information provided by customers.

By using our website or purchasing our services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Songaro, we may collect the following categories of information.

Personal Information

When you visit our website, place an order, or contact us, we may collect information such as:

  • Full name

  • Email address

  • Billing and transaction information

  • Country, state, city, or other general location information

  • Order information

  • Information you provide when contacting customer support

Information Used to Create Your Personalized Song

When you purchase a personalized song, we may collect information that you voluntarily provide to create your song, such as:

  • Recipient's name

  • Customer's name

  • Relationship between individuals

  • Occasion

  • Personal stories and memories

  • Special messages

  • Important dates

  • Preferred language

  • Preferred mood or style

  • Musical preferences

  • Other creative instructions or information you choose to provide

Please only provide information that is reasonably necessary for creating your personalized song. Avoid submitting highly sensitive or confidential information unless it is genuinely necessary for your order.

Payment Information

Payments are processed through third-party payment processors or payment gateways.

We generally do not receive or store your full debit card or credit card number, security code, or other complete payment credentials.

Payment information is handled by the applicable payment processor according to its own privacy policy and security practices.

Technical Information

When you use our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type and information

  • Operating system

  • Cookies and similar technologies

  • Pages viewed

  • Website usage information

  • Referral or source information

  • Approximate location derived from technical information

We may use this information to operate, secure, analyze, and improve our website and services.

2. How We Use Your Information

We may use information we collect to:

  • Create your personalized song

  • Deliver your completed song by email

  • Process and verify payments

  • Send order confirmations and service-related communications

  • Respond to questions and provide customer support

  • Review and resolve technical or delivery issues

  • Improve our website and services

  • Maintain website security

  • Detect and prevent fraud, abuse, or unauthorized activity

  • Comply with applicable legal obligations

  • Enforce our agreements and protect our legal rights

  • Perform other purposes disclosed at the time information is collected

We do not use customer-provided personal stories or song information for unrelated purposes unless permitted by applicable law or otherwise disclosed to you.

3. AI-Assisted Song Creation

Songaro may use third-party artificial intelligence, music-generation, voice, audio-processing, or other technology providers to assist in creating personalized songs.

Information submitted for the purpose of creating a song may therefore be processed by technology providers that help us provide the requested service.

We take reasonable steps to use service providers appropriate for our business needs and to provide them only with information reasonably necessary for the services they provide to us.

Because third-party providers operate independently, their handling of information may also be subject to their own privacy policies and terms.

4. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, online service, electronic transmission, or storage system can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security of your information, but we work to maintain reasonable safeguards appropriate to the nature of the information we handle.

5. Promotional Use of Content

We may ask customers for permission to use certain content associated with a completed personalized song for promotional purposes.

For example, with appropriate permission, we may use:

  • A customer testimonial

  • A review

  • A short excerpt from a song

  • A song preview

  • A screenshot

  • Other approved promotional content

We will not treat your purchase alone as unlimited permission to publicly publish personal stories, names, or other potentially identifying content for marketing purposes.

If you have previously provided permission for promotional use and later want to withdraw that permission, you may contact us at support@songaro.com.

6. How We Share Your Information

We do not sell or rent your personal information.

We may disclose limited information to trusted third-party service providers when reasonably necessary to operate Songaro and provide our services.

These providers may include:

  • Payment processors

  • Email delivery providers

  • AI and music-generation technology providers

  • Cloud storage and hosting providers

  • Website and technology providers

  • Analytics providers

  • Customer support providers

  • Security and fraud-prevention providers

These providers may receive only the information reasonably necessary to perform services for us.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or government requests

  • Protect the rights, property, or safety of Songaro, Full Throttle Media LLC, our customers, or others

  • Detect or investigate fraud, abuse, security incidents, or unlawful activity

  • Establish, exercise, or defend legal claims

  • Facilitate a business transfer, merger, acquisition, financing, or sale of assets, where legally permitted

7. Cookies and Similar Technologies

Songaro may use cookies, pixels, and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Understand website traffic and usage

  • Measure website performance

  • Improve the customer experience

  • Help us understand how visitors interact with our website

  • Support advertising or marketing measurement where applicable

You may be able to control or disable certain cookies through your browser settings.

Some website features may not function properly if certain cookies are disabled.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete and maintain records of orders

  • Deliver and support personalized songs

  • Provide customer support

  • Resolve disputes

  • Maintain appropriate business and transaction records

  • Comply with legal, tax, accounting, and regulatory requirements

  • Prevent fraud or abuse

  • Protect our legal rights

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal or operational requirements.

9. Your Privacy Rights

Depending on where you live and which privacy laws apply to you, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information, subject to applicable exceptions

  • Request information about how your personal information is collected and used

  • Withdraw consent where processing is based on consent

  • Opt out of certain promotional communications

  • Exercise other rights provided by applicable privacy laws

To submit a privacy-related request, contact us at support@songaro.com.

We may need to verify your identity before completing certain requests in order to protect your information and prevent unauthorized access.

10. California Privacy Rights

If you are a California resident and applicable California privacy law applies to Songaro, you may have additional privacy rights, which can include rights to know, delete, correct, and opt out of certain sales or sharing of personal information, as well as rights concerning sensitive personal information.

Songaro does not sell personal information.

If applicable California law gives you additional rights, you may contact us at support@songaro.com to exercise those rights.

California privacy laws apply only to businesses that meet the applicable legal thresholds and requirements; not every business that serves California residents is necessarily subject to all CCPA requirements.

11. Children's Privacy

Songaro is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13.

If we learn that we have collected personal information directly from a child under 13 in circumstances where applicable law requires parental consent, we will take reasonable steps to delete the information as required by applicable law.

The federal COPPA framework generally applies to websites or online services directed to children under 13, as well as certain general-audience services that have actual knowledge they are collecting personal information from children under 13.

12. International Data Transfers

Because Songaro is operated by a U.S. company and may use service providers located in different countries, your information may be processed or stored in the United States or other countries where our service providers operate.

Privacy and data protection laws in those countries may differ from the laws in your country or state.

Where required by applicable law, we will take appropriate steps regarding international transfers of personal information.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

We do not control the privacy practices of third-party websites or services.

If you interact with a third-party service through our website or otherwise, your information may be subject to that third party's privacy policy and terms.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or how Songaro handles your information, please contact us:

Songaro
Operated by: Full Throttle Media LLC
Address: 30 N Gould St, Sheridan, WY 82801, USA
Website: songaro.com
Email: support@songaro.com

Songaro — Your Story. Your Song. ❤️